The new booking system is totally different from the one we used last year.

新的訂位系統和我們去年用的完全不同。

I totally forgot to attach the invoice, so I am resending the email now.

我完全忘了附上發票，所以現在重新寄這封電子郵件。

The shipment was totally damaged during transport, and the client requested a full refund.

這批貨在運送途中完全損毀，客戶要求全額退款。