The new CEO urged managers to hearken to customer complaints before changing the return policy.

新任執行長敦促經理們在修改退貨政策前，先仔細傾聽顧客的抱怨。

Our travel agency hearkened to traveler feedback and added more flexible booking options this year.

我們旅行社今年聽取了旅客的意見，增加了更有彈性的訂位選項。

If the board had hearkened to the auditor's warnings, the losses could have been avoided.

如果董事會當初有聽從稽核人員的警告，這些損失原本是可以避免的。