I felt dumb asking the same question twice, but the IT staff were very patient.

同一個問題問了兩次讓我覺得自己很笨，但資訊人員非常有耐心。

Please don't make customers feel dumb when they ask basic questions about their bills.

客戶詢問帳單的基本問題時，請不要讓他們覺得自己很笨。

The new hire isn't dumb; she just hasn't been trained on our booking system yet.

新進員工並不笨，她只是還沒接受我們訂位系統的訓練。