Please accept our sincere apology for the delay in shipping your order last week.

上週您的訂單延遲出貨，請接受我們誠摯的道歉。

The manager issued a formal apology to clients after the system outage disrupted payments.

系統當機導致付款中斷後，經理向客戶發表了正式道歉。

She sent an apology email to the hiring team for missing the scheduled interview.

她錯過了預定的面試，於是寄了一封道歉信給招募團隊。