The airline has a strict policy against verbal aggression toward cabin crew members.

該航空公司嚴格禁止對空服員進行言語攻擊。

HR investigated the manager after several employees reported acts of aggression during meetings.

多名員工反映經理在會議中有攻擊性行為後，人資部門展開了調查。

Our customer service staff receive training on how to handle aggression from upset callers.

我們的客服人員接受訓練，學習如何應對情緒激動來電者的攻擊性言行。